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Travel Together with Luxury Vans Melbourne
Is your service suitable for family or group travel?
Absolutely. Our vans comfortably accommodate 1-6 passengers and luggage.
Do you offer child-friendly van features?
Yes, we provide complimentary baby and booster seats, and climate control for young passengers when requested.
Can we book for multi-generational family trips?
Yes, our vans are ideal for grandparents, parents, and kids traveling together.
What happens if our group has multiple pickup points?
We can arrange multiple pick-up and drop-off locations across Melbourne within your booking.
Is there enough space for prams, car seats, and shopping bags?
Yes, our vans are designed to handle the requirements of each booking with ease.
Is the van exclusive to our group/family during travel?
Yes, your booking is completely private.
What is private van hire?
Private van hire allows you to book an entire vehicle with a driver for personal or group use, offering more space, privacy, and comfort than regular transport options.
How is a private van different from a taxi or rideshare?
A private van is booked for your exclusive use with a professional driver and offers higher comfort, more space, and optional custom stops.
What areas do you service in Melbourne?
We service all of Melbourne metro, including CBD, (also regional hubs if required), Melbourne Airport, suburbs, and popular day trip destinations like Great Ocean Road, Macedon Ranges, Yarra Valley, and Mornington Peninsula.
Are your vans chauffeur-driven?
Yes, all our vans are driven by professional, industry accredited chauffeurs.
Is van hire available 24/7?
Yes, advance bookings can be made for any time of day or night.
How far in advance should I book?
We recommend van and minibus bookings at least 24–48 hours in advance, but we can also accept last-minute bookings depending on availability.
Do you offer return transfers?
Yes, we can arrange return trips.
Can I hire a van for a whole day?
Absolutely. Our vans are available for hourly, half-day, and full-day hire.
How do I book a private van?
Bookings can be made online, via email, or by calling or messaging Kojii direct.
Can I book online?
Yes, request a quote and Kojii will communicate for reservations.
What payment methods do you accept?
We accept credit/debit cards, pay by phone, and business account invoicing.
Is pricing per person or per vehicle?
Pricing is per vehicle, not per person.
Are there any hidden fees?
No. All fees are disclosed upfront.
What’s included in the price?
Professional Driver, fuel, vehicle, insurance, GST, tolls, child safety seating and agreed stops are included. Extras are quoted separately.
Do you offer fixed rates for Melbourne Airport transfers?
Yes, we offer competitive fixed rates to all destinations.
Can I get a quote before booking?
Absolutely. You can request a custom quote any time. Call Kojii 0466800100 or https://luxuryvansmelbourne.com.au/book-online
Do you offer corporate account billing?
Yes, we offer tailored corporate billing and invoicing solutions.
Do you pick up from Melbourne Tullamarine Airport?
Yes, we offer private airport pickups and drop-offs 24/7.
What if my flight is delayed?
We monitor flight arrivals and adjust pickup times accordingly.
Do you meet passengers at the terminal?
Van and Minibus meeting location is the Group and Charter Lane (blue signage) at the front of the arrival terminals.
Do you provide group airport transfers to and from Melbourne Airport?
Yes, we cater to solo travellers, families, and large groups.
How much luggage can your vans hold?
Most vans accommodate 1-6 passengers with luggage. Larger options are available.
Can you provide booster seats for kids on airport trips?
Yes, child and booster seats are complimentary and available on request.
Can I book a return airport transfer?
Yes, round-trip bookings can be arranged in advance.
Do you provide pickup services for international arrivals?
Yes, we specialise in private transfers for international travellers arriving at Melbourne Airport.
Will the driver wait if my international flight is delayed at customs or immigration?
Yes, our drivers track flight numbers and allow generous waiting time for customs clearance. We also communicate with our travellers through the WhatsApp service.
What information do you need for international arrivals?
We require your full name, flight number, arrival time, drop-off destination and contact number for smooth coordination.
Where will I meet my driver after landing?
Meeting location is the Group and Charter Lane (blue signage) at the front of your arrival terminal and will be communicating with you via WhatsApp.
What happens if I can’t find my driver?
Call Kojii +61 0466800100
Can I contact my driver before arrival?
Yes, we can provide the driver’s contact details and vehicle plate number on the day of travel for easy communication.
Are your drivers familiar with international terminal procedures?
Yes, our chauffeurs regularly serve international passengers and are experienced in terminal layouts.
Can you help with hotel or Airbnb drop-offs?
Yes, we offer direct transport to any Melbourne metro and regional address, including hotels and Airbnb’s.
What if my phone doesn’t work on arrival?
Don’t worry, your driver will still be waiting at the designated spot even if you’re unreachable. However, we do encourage phones to be charged prior to departure and during your flight.
Do you offer van transfers for international groups or delegations?
Yes, we offer multi-passenger van services for business groups, families, and delegations.
Luxury Vans Melbourne 